At www.gylop.in, we strive to provide a seamless and satisfactory shopping experience to our valued customers. To ensure transparency and clarity, we have formulated the following shipping policy:
1. Order Processing:
– Once you place an order on our website, our team will process it within 1-2 business days.
– Please note that orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
– We offer multiple shipping methods to cater to different customer needs. The available options will be displayed at the checkout page.
– The shipping method you choose will determine the estimated delivery time and cost.
3. Shipping Charges:
– Shipping charges will be calculated based on the weight, size, and destination of the package.
– The shipping cost will be displayed at the checkout page before you complete your purchase.
4. Delivery Time:
– The estimated delivery time will depend on the shipping method chosen and the destination.
– Standard delivery within India can take approximately 5-7 business days.
– International shipping may take longer, depending on the destination country’s customs and delivery processes.
5. Tracking Information:
– Once your order is shipped, we will provide you with a tracking number.
– You can use this tracking number to monitor the progress of your shipment on our website or through the respective courier’s tracking portal.
6. Order Status Updates:
– We will keep you informed about your order status via email or SMS.
– You will receive notifications regarding order confirmation, shipment, and delivery updates.
7. Undelivered Packages:
– In case of any failed delivery attempts, the courier will usually make multiple attempts or leave a notification for you to reschedule the delivery.
– If the package remains undelivered after the courier’s attempts, it will be returned to us. In such cases, we will contact you to arrange for re-delivery or discuss further options.
8. International Shipping:
– For international orders, customs duties, taxes, and any additional charges imposed by the destination country will be the customer’s responsibility.
– We recommend checking the customs regulations and import duties of your country before placing an international order.
Please note that the shipping policy mentioned above is subject to change. Any updates or modifications will be communicated on our website.
If you have any further questions or require assistance regarding shipping, please feel free to reach out to our customer support team.
Thank you for choosing www.gylop.in for your shopping needs. Happy shopping!